Read, listen or watch – explore all of Brian T. King's insights on your career journey as a young professional, rising manager, or entrepreneur.
Sort Insights by Category
Taking your customer service to the next level simply requires one quality: a willingness to do so.
Customers are the reason businesses exist. Listening and responding to meet their needs should be a company's number one focus to be and stay successful.
When we stay quiet with our customers, we neglect the communication channels we have worked so hard to establish in the past.
The only way to stay in the business game is to get ahead of it, which involves looking ahead, watching trends and making predictions about what's next.
No significant accomplishment was achieved without overcoming a challenge.
There are five lessons that stand out as the top business lessons I learned in the past decade from starting, owning and running multiple businesses.
Each year, I make it a priority to sit down and reflect on what I'm thankful for.
We all procrastinate. The key is to manage the impulse to procrastinate and overcome that impulse, so it does not negatively impact your businesses or work.
Discipline is one of the most difficult behaviors for a business to develop. But without discipline, plans and strategy are useless.