Taking your customer service to the next level simply requires one quality: a willingness to do so.
Customers are the reason businesses exist. Listening and responding to meet their needs should be a company's number one focus to be and stay successful.
When we stay quiet with our customers, we neglect the communication channels we have worked so hard to establish in the past.
The only way to stay in the business game is to get ahead of it, which involves looking ahead, watching trends and making predictions about what's next.
There are five lessons that stand out as the top business lessons I learned in the past decade from starting, owning and running multiple businesses.
Discipline is one of the most difficult behaviors for a business to develop. But without discipline, plans and strategy are useless.
The right investment strategy is necessary for a business to evolve and grow. Want to find out how to invest in your own business?
Learning to be uncomfortable is one of the most valuable skills you can master in your professional and personal life.
I sat down with Alex Womack to discuss my journey as an entrepreneur and factors that contributed to my success.
Building businesses and buildings from the ground up. Brian King, CEO of A M King discusses the truth about entrepreneurship.
Every successful business executive and entrepreneur will face failure on a regular and basis. When failure does occur, here is how I have learned to respond.
Be mindful of those you choose to welcome into business endeavors. Behavior in professional settings reveals more about people than you may initially think.
Annual performance reviews are dreaded by employers and employees alike. Toss out the traditional process and replace it with this instead.
The impact of workplace diversity is undoubtedly beneficial, but how do we effectively address generational differences?
Developing and achieving your goals is certainly no easy feat. Ask yourself these 4 questions about last year before setting goals in the New Year.
Many new entrepreneurs talk about their brand, but brands take time to build. Start with your brand image and make sure you're making the right impressions.
Hiring is never easy, no matter what stage of business you're in. Take a look at these 3 pitfalls and how to avoid them.
Decisions can be tough no matter where you are in the business, but they can be especially difficult for entrepreneurs. Take a look at these 4 good habits.
Business books and blogs are full of advice for entrepreneurs, but here are a few steps that may not be covered or are frequently overlooked.
During this speaking engagement, Brian discusses the importance of vision and culture for your business.
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